Privacy Policy for Floor Plan AI

Introduction

Welcome to Floor Plan AI, an AI-powered floor plan generation service that helps you create professional room layouts, blueprints, and space planning concepts from your requirements. At Floor Plan AI, we prioritize your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when you use our services at floorplanai.io.

Information Collection and Use

We collect the following types of data to provide and improve your experience with Floor Plan AI:

1. Account Information

   • What We Collect: Your name, email address, authentication details, and any additional information you provide during account creation.
   • Purpose: To manage your account, provide customer support, secure access to your workspace, and personalize your floor plan generation experience.

2. Usage Details

   • What We Collect: Information about how you use Floor Plan AI, including selected property types, room counts, style options, generation settings, feature usage, interaction history, and product usage patterns.
   • Purpose: To improve layout quality, optimize AI generation performance, understand which features are useful, and improve the overall user experience.

3. Input and Output Content

   • What We Collect: Prompts, uploaded reference images or sketches, room requirements, dimensions, area details, floor counts, generated floor plans, downloaded outputs, and related metadata.
   • Purpose: To process your floor plan generation requests, deliver generated layouts, maintain your project history, troubleshoot generation issues, and improve service reliability.

4. Technical Information

   • What We Collect: Device information, browser type, operating system, IP address, approximate location signals, log data, and technical specifications that affect service delivery.
   • Purpose: To optimize service delivery, ensure compatibility across devices and platforms, prevent abuse, improve security, and troubleshoot technical issues.

5. Payment and Subscription Information

   • What We Collect: Payment method details, billing address, transaction identifiers, subscription preferences, plan status, and credit usage records.
   • Purpose: To process payments for subscription plans or credits, manage your subscription status, prevent fraud, and provide billing support.

Data Storage and Security

We implement reasonable security measures to protect your personal information and your content, including uploaded references, prompts, project details, and generated floor plans. Your data is protected using access controls, encryption where appropriate, and operational safeguards designed to reduce unauthorized access, disclosure, alteration, or loss. Although we maintain strong security standards, no method of internet transmission or electronic storage is 100% secure.

Information Sharing and Disclosure

We respect your privacy and do not sell or trade your personal information. We may share information in the following limited circumstances:

• To comply with legal obligations, court orders, or valid legal requests.
• To protect the rights, property, or safety of Floor Plan AI, our users, or the public.
• To process floor plan generation, storage, analytics, authentication, email, payments, or infrastructure operations through trusted service providers, subject to appropriate confidentiality and data processing terms.
• To investigate abuse, security incidents, payment disputes, or violations of our Terms of Service.

Content and Rights

• You retain rights to the project inputs you submit and to generated floor plan outputs, subject to our Terms of Service and your selected plan.
• We may use anonymized and aggregated data, which does not personally identify you, derived from usage patterns and generated content to improve our AI systems, algorithms, product quality, and service reliability.
• You are responsible for ensuring that you have the necessary rights and permissions for any reference image, sketch, plan, text, measurement, or other content submitted through our service. You must not submit content that infringes third-party rights or violates applicable laws.

Cookies and Similar Technologies

Floor Plan AI may use cookies and similar technologies to keep you signed in, remember preferences, measure product performance, understand feature usage, improve security, and support payment or analytics integrations. You can manage cookies through your browser settings, but disabling some cookies may affect core functionality.

Data Retention

We retain personal information and project content only for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations. You may contact us to request deletion of certain account or project data, subject to legal, security, billing, and operational limitations.

Changes to This Policy

We may update this privacy policy periodically as our services evolve or legal requirements change. We will notify you of significant changes through our platform, by email, or by updating this page. Continued use of Floor Plan AI after changes means you accept the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, contact us:

Website: floorplanai.io Email: support@floorplanai.io

By using Floor Plan AI, you accept this privacy policy and consent to our data practices as described here. Thank you for trusting us with your floor plan generation needs.